Frequently Asked Questions
- 01
A Head Spa is a soothing treatment designed to promote the health and revitalization of the scalp and hair. It includes a variety of steps such as deep cleansing, massage, conditioning, steaming and more.
- 02
For the health of your scalp and the best spa results, we ask that you wait at least 3 weeks after any DYE hair coloring, bleaching, or chemical treatment before booking your appointment.
- 03
No, it's not required to wash your hair beforehand, as we will perform a complete scalp and hair cleansing during the treatment.
- 04
For your safety and comfort, we recommend waiting until your scalp is completely healed before your Headspa session. This helps prevent irritation and ensures a relaxing experience.
- 05
It is not recommended to have a Head Spa during pregnancy, as lying flat for an extended period may lead to potential complications.
- 06
Sadly, we're unable to offer any of our treatments to clients with hair extensions,
weaves, braids or dreadlocks
- 07
Yes! You can bring a friend, but we can only accommodate one person at a time. You can book back-to-back appointments, and your friend can relax in our comfortable waiting area while they wait.
- 08
Yes! At Shine Japanese Headspa, we prioritize your safety and use nut-free alternatives for clients with allergies. Our treatments can be customized with vegan products and nut-free oils like castor oil, which are safe for sensitive skin and allergies. Just let us know about your allergy when booking, and we’ll ensure a worry-free, relaxing experience without any nut-derived ingredients.
- 09
Yes, we offer designated ♿ wheelchair-accessible seating to ensure all our guests are comfortable and accommodated
- 10
Yes! We provide convenient parking space for our clients, so you can enjoy your session stress-free.
